Hello, I’m
salome MUINDE
Administrative Virtual Assistant/Transcriptionist
ABOUT ME
Hello, My name is Salome Muinde, a virtual assistant with over 3 years of experience in customer service and virtual assistance, assisting clients run their businesses effectively.
I excel in providing customer support through answering phone calls, sending messages and replying email, managing my clients’ emails and calendars, scheduling appointments, creating itineraries, tracking expenses, bookkeeping, conducting research, attending meetings via zoom and taking minutes, data entry ,tracking expenses, and transcribing audio recordings.
MY SERVICES
- Calendar and Email management.
- Data entry and expense tracking.
- Appointment scheduling.
- Customer support.
- Social media management.
- Project management.
- Meeting agendas and minutes taking.
- Transcription.
- Other admin tasks.
Tools i use
General VIrtual assistant
Tools i use
Customer service and project management
Social media platforms
Social media platforms i can manage
PERSONAL SKILLS
Virtual Assistant
Soft Skills
Technical Skills
Tech tools
- Communication.
- Time Management.
- Growth mindset.
- Prioritization.
- Problem- solving.
- Accuracy.
- Adaptability.
- Resourcefulness.
- Critical thinking.
- Calendar and Email management.
- Internet research.
- Project management.
- Scheduling.
- Data entry and expense tracking.
- Travel research and booking.
- Customer service.
- Creating meeting agendas.
- Lead generation.
- Creating travel itineraries.
- Transcription.
- Gmail.
- MS Outlook.
- Google \Workspace.
- Zoom, Meet, Teams.
- Google Drive.
- Asana, Trello, ClickUp.
- Google Calendar.
- Slack.
- Canva, Chatgpt
My Projects
Calendar management
Email management
AI images using fireflies
Audio transcription
Certifications.
ALX Virtual Assistant certificate
Transcription certificate
Contact
Phone: +254 714880698
Nairobi, Kenya
Email: muindesalome26@gmail.com
